How Can We Help You?

Systems Integration Consulting
We analyse your practice’s technology ecosystem, current workflows, and business goals. Then we recommend the optimal integration approach, whether that’s point-to-point connections between two systems, a central integration hub connecting multiple platforms, or API-based integrations supporting future scalability.

Integrate with Legacy Solutions
At SCSS Consulting, we specialise in connecting older practice management systems (even those without modern APIs) with new technology like patient portals, telehealth platforms, or online booking systems. This saves you the massive cost and disruption of replacing your entire practice management system when you only need to add new capabilities.

Practice Management System Integration
Connect Best Practice, Medical Director, Genie, or other PMS platforms with patient portals, online booking systems, SMS reminder services, telehealth platforms, and billing software. Enable real-time appointment availability, automatic patient record updates, and synchronised clinical documentation across platforms.

Pathology & Imaging Integration
Receive pathology results electronically from Australian Clinical Labs, Laverty Pathology, Sullivan Nicolaides, and other providers. Import results directly into patient records with automatic flagging of abnormal findings. Connect with imaging centres to receive radiology reports and study results. Eliminate fax machines and manual result entry.

Pharmacy & E-Prescription Integration
Send prescriptions electronically to patient-nominated pharmacies through the Australian e-prescribing infrastructure. Retrieve medication history from dispensing records. Automate repeat prescription workflows. Support medication reconciliation and improve patient safety.

Medicare & Billing Integration
Connect clinical documentation with Medicare claiming systems. Submit bulk billing claims automatically after consultations. Integrate with PRODA for streamlined claiming. Connect with private health insurance for gap payment calculations and claims.

My Health Record Integration
Upload discharge summaries, shared health summaries, and specialist letters to the national digital health record. Retrieve patient information from other healthcare providers. Implement secure messaging for provider-to-provider communication.

Performance Tuning & Upgrades
We optimise your existing integrations to work faster and more reliably. SCSS upgrades integration infrastructure, improves data transformation logic, and enhances error handling. This gets your integrated systems to work better together, improving productivity and reducing frustration when systems occasionally don’t sync properly.

Custom API Development
SCSS Consulting expert developers create custom APIs when your systems lack modern integration capabilities. We build secure, well-documented APIs that enable other applications to exchange data with your core systems while maintaining security and compliance.

Need to extend integration capabilities to mobile devices? Our healthcare mobile applications connect seamlessly with integrated back-office systems. Want to add patient-facing web portals to your integrated ecosystem? Check our custom healthcare web applications.

Integration Standards & Protocols

We implement healthcare-specific integration standards widely used in Australia:

HL7 Messaging
The standard protocol for exchanging clinical and administrative data between healthcare systems. We implement HL7 v2 messages for patient demographics, orders, results, and billing information.

HL7 FHIR
The modern standard for healthcare APIs enables secure data exchange with My Health Record, e-prescription services, and other digital health platforms.

RESTful APIs
Modern web service integration connecting cloud-based healthcare applications, patient portals, and mobile apps with practice systems.

Secure File Transfer
For high-volume data exchanges like batch pathology results or insurance claims, we implement encrypted, automated file transfer processes.

Security & Compliance

Healthcare integration must protect patient information throughout data exchange. We implement encrypted data transmission for all system connections, secure authentication preventing unauthorized access, comprehensive audit logging tracking all data exchanges, and regular security testing validating integration security.

All integrations comply with Australian Privacy Principles governing health information handling, maintain data sovereignty with Australian hosting, and support your obligations under the Privacy Act 1988 for secure patient data management.

Need comprehensive compliance documentation for integrated systems? Our compliance and privacy consulting services provide governance frameworks, privacy impact assessments, and audit support for integrated healthcare technology ecosystems.

Ongoing Support & Monitoring

Healthcare systems change. Vendors release updates, new features get added, and occasionally integrations break. We provide ongoing monitoring to detect integration failures quickly, rapid response when synchronisation issues occur, coordination with vendor technical teams during system upgrades, and regular testing after system changes to ensure integrations continue working properly.

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Ready to connect your disconnected healthcare systems? System integration eliminates duplicate work, improves patient safety, and positions your practice for emerging digital health initiatives. Our healthcare custom software services ensure integration projects align with your broader technology strategy and support long-term practice growth.

Work With Us

We now focus exclusively on healthcare technology. Learn more about our Custom Software Development Services for Healthcare