Healthcare Software Development for Australian Clinics & Pharmacies.
Built secure. Built compliant. Built right.
We help Australian healthcare organisations build secure, compliant technology systems that protect patient data and streamline operations — and you own all the IP.
Book a Demo30 minutes. No pitch deck. We map your current stack and show you what purpose-built looks like.
Trusted by Australian healthcare teams
You didn't get into healthcare to babysit broken software.
You scaled a real clinic. A real pharmacy. Thousands of patients who trust you. And somewhere along the way, your tech stopped keeping up — now your team spends its days fighting the very tools that were supposed to help. Sound familiar?
Doing 1,000+ consults a month — on tools built for 50.
- Scripts vanish into thin air. The doctor writes it and you lose the thread — filled or not? Which pharmacy? Due for a refill? Nobody knows.
- Five tools, zero integration. Booking here, notes there, scripts in a portal, comms over email, compliance in a spreadsheet. Your staff are the integration layer.
- Patients you paid for walk out the back door. You spend $200–300 to acquire them, then lose them after two scripts — no follow-up, no easy reorder, no retention.
- Off-the-shelf was never built for this. Halaxy, Best Practice, Cliniko are fine for the general case. You stopped being the general case a long time ago.
Running a call centre when you should be running a pharmacy.
- The phone never stops. “Where's my script? Has it shipped? When will it arrive?” — the same five questions, all day, every day.
- Scripts arrive from 20 clinics, all by hand. Matching them to patients is manual, slow, and one typo away from a problem.
- No reorders means no retention. Patients forget, or drift to a competitor with a slicker experience — every lapse is revenue out the door.
- Tracking lives in three browser tabs. Orders in one, shipping in another, email in a third. Every new clinic partner is more manual work, not more leverage.
None of this is a people problem. It's a tools problem — and it compounds every single month you don't fix it.
A Proven Base Layer. Customised For You.
We don't build from zero. We start from a battle-tested platform already running in live clinics and pharmacies — so you get a working foundation on day one. How we apply it depends on whether you're a clinic or a pharmacy.
Your own four-portal platform — built and accredited under your company.
The base layer ships with four integrated portals on day one. We customise each to your workflows and run conformance (HI, eRx, MHR, Medicare) under your accreditation. You own all the IP.
- Patient login & dashboard
- Onboarding questionnaire
- Custom intake forms
- Script wallet
- eCommerce & product catalog
- Self-serve booking
- Document uploads
- Consultation workflow
- Video / audio telehealth
- IHI validation
- Electronic prescribing (eRx)
- Clinical notes (SOAP)
- Script generation
- Full patient history
- Full operational dashboard
- Calendar & booking management
- Patient management
- Custom form builder
- Workflow configuration
- Reporting & analytics
- User & role management
- Order management
- Fulfillment tracking
- Dispensing status updates
- Shipping integration
- Multi-pharmacy routing
- Document management
Collect scripts from every partner clinic. Reconcile automatically.
Keep your dispensing system. We add a partner-clinic portal that pulls in scripts from all your partner clinics, tracks every order from receipt to dispatch, and settles each clinic automatically at month-end — no more manual matching or spreadsheet reconciliation.
- Unique mailbox per partner clinic
- Branded intake form with a unique link
- Direct EMR / API push with webhooks
- PDF, eRx token, or plain-text scripts
- Auto-parse, verify & queue on arrival
- Per-clinic script volume & status
- Live script status, receipt to dispatch
- Two-way sync with your dispensing system
- Formulation & product management
- Order & shipping tracking
- Dispense-rate & volume analytics
- Full audit trail on every compounded order
- Monthly settlement runs, per clinic
- Gross dispensed → fee → net to clinic
- Per-script or % fee, set per clinic
- Payout details & settlement history
- Pending line items & mark-as-paid
- End-of-month statements, generated for you
- Branded portal for each partner clinic
- Self-serve script submission
- Live status on their own scripts
- Settlement & payout visibility
- Contacts, compliance & billing
- Onboard a new clinic in minutes
What this means for you: clinics get a full platform built and accredited under their company; pharmacies get a partner-clinic portal that plugs into the dispensing system they already run — collecting scripts and reconciling every clinic automatically at month-end. Either way — battle-tested base layer, hosted on your AWS Sydney instance, and you own all the IP.
We've Built This Before. More Than Once.
We're not a generic dev shop. We're a healthcare-trained software team that's built and deployed platforms for high-volume telehealth clinics and private pharmacies across Australia.
Healthcare-Trained Team
Our developers understand clinical workflows, compliance, and healthcare data standards. We speak your language.
AWS Sydney
Australian data sovereignty. Healthcare-grade infrastructure. Your data never leaves Australian soil.
ISO 27001
SCSS Consulting is ISO 27001 certified. Information security management built into how we operate.
You Own Everything
Full source code, documentation, and infrastructure. A tech asset on your balance sheet that adds value on exit.
Proven at Scale
Platforms processing tens of thousands of consults. Multi-tenant architecture supporting multiple clinic brands.
AI-Accelerated
We use AI to accelerate development — shipping features faster while maintaining healthcare-grade quality and compliance.
Common Questions
You don't need technical expertise. We handle the complexity; your team provides the workflow decisions. Usually the founder or COO is all the involvement it takes. We build it, host it, maintain it, and evolve it with you.
Your Clinic & Pharmacy Are Custom.
Your Tech Should Be Too.
Whether you're a telehealth clinic that's outgrown off-the-shelf software, or a pharmacy drowning in call volume — let's talk. A 30-minute call with our technical team. No salespeople. No pitch decks. Just a conversation about where you are and what's possible.
Book a Demo