Category: Chatbots

  • Increase Customer Engagement and Leads in Real Estate with a Chatbot Strategy

    Increase Customer Engagement and Leads in Real Estate with a Chatbot Strategy
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    Technology is helping real estate agents to keep in contact with customers at these trying times. Today, instead of office staff, real estate agents have chatbots screening leads online, Virtual Reality tours, and virtual staging.  Today, as people are online most of the time, most leads in the real estate industry come through the web.… Read more

  • Australian Chatbots: Leveraging AI as a Business Strategy Post Pandemic

    Australian Chatbots: Leveraging AI as a Business Strategy Post Pandemic
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    COVID-19 forced companies to reorganize and manage the crisis. Now it is time to adapt to the new normal. Reaching and giving service to customers online is more important than ever. AI chatbot and voice assistants help your company give exceptional customer experience, using natural language processing.  How can you tap on the advantages of… Read more

  • 6 Steps to Chatbot Conversation Improvement – How-To Guide

    6 Steps to Chatbot Conversation Improvement –  How-To Guide
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    Your chatbot is live, congratulations! Now starts the real work. Real-world users can throw all types of inputs to your fresh bot, which may or not be ready to answer them. Chatbots need to learn constantly so they can identify and answer user queries, improving the conversational experience. To ensure your bot conversation doesn’t fall… Read more

  • Launching Your First Chatbot – The Essential Checklist

    Launching Your First Chatbot – The Essential Checklist
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    If you decided to add a chatbot to your website and don’t know where to start, this article is for you. We conduct many of our daily activities online. Nowadays, most customers  prefer to make purchases online, and this is increasing their need to communicate frequently with companies. 42% of customers prefer chat over email… Read more

  • Does Your Chatbot Actually Help Your Customers? 12 Tips for an Effective Chatbot Implementation Strategy

    Does Your Chatbot Actually Help Your Customers? 12 Tips for an Effective Chatbot Implementation Strategy
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    Adding a chatbot to your website can be a game changer for your company. Conversational technology is a cost-effective and efficient way to improve your customer service. These times, customers look online for goods and services, and they want immediate answers. If they don’t get them at your site, they will leap to a competitor’s. … Read more